Protecting Your Business: Restaurant & Bar Premises Liability

December 12, 2017

By Colorado Restaurant Insurance —

Winter Months are Approaching. How To Prevent Slips, Trips & Falls

It’s true! More than 3 million food service employees and over 1 million guests are injured annually as a result of restaurant slips and falls. Food, water, ice, snow, dirt, sand, and more, can prove to be recipes for disaster; not only for employees, but also for customers and vendors, alike. Many of these injuries are serious, including broken bones, head injuries, twisted ankles and knees, muscle strains and cuts. According to the National Floor Safety Institute, the hospitality industry spends over $2 billion on such injuries each year and these injuries are increasing at a rate of about 10% annually.

Not only can the potential injury from a slip, trip or fall result in pain and suffering for the injured customer, these accidents reflect adversely on your business. In addition, they also impact your insurance claims experience and insurability as a business owner. Your employees should have the knowledge and authority to take corrective action when unsafe conditions or unsafe acts are observed. The safety and well-being of your customers and employees should be front and center within your day-to-day operations. While not every accident is preventable, restaurants and bars should keep safety a top-priority by creating and maintaining a safe environment for their employees and guests by implementing customary industry standards and procedures.

 

Consider implementing recommended safe work practices within your restaurant, including:

  • Provide non-slip matting in areas that tend to be wet.
  • Alert workers/customers to step-ups and step-downs by using hazard tape or other warning signs.
  • Provide adequate lighting, especially in serving and preparation areas.
  • Use portable signage warning of “WET SURFACES” to alert customers of the slippery conditions.
  • Frequently check all critical flooring; aisles, waiting areas & restrooms during business hours to make sure they are dry, clean and free of hazards.
  • All staircases should have proper treads, a sturdy handrails on each side of the stairs and adequate lighting on every flight of stairs
  • Provide mirrors for blind corners.
  • Keep passageways and walkways free of clutter and crowding.

 

Do your safety part outside your restaurant, including:

  • Parking lots and sidewalks should be clean and level.
  • Provide adequate lighting for nighttime use.
  • Redirect any downspouts that empty water onto sidewalks and parking lots.
  • Remove snow and ice as soon as possible after each storm.
  • Have sand and ice melting chemicals available to spread on ice that might form as melting and re-freezing occur.
  • Exterior stairs should be well lit, handrails on each side, and snow and ice removal is extremely important.

Employers have a primary responsibility for protecting the safety and health of their workers and customers. However, employees are responsible for following the Safe Work Practices of their employers. In summary, successful control of the hazards associated with these exposures will result in a safer restaurant environment and reduce injury frequency and severity.

 

Consult Colorado Restaurant Insurance at coinsurance@corestaurant.org or call 303-880-2806 to learn more about how to manage your restaurant risks.

Pinnacol Pointers: Improve Ergonomics to Reduce Worker Strain Injuries

August 1, 2017

Did you realize that musculoskeletal disorders (MSDs) are among the most frequently reported causes of lost or restricted work time? According to the U.S. Bureau of Labor Statistics, MSD cases accounted for 31 percent of all worker injury and illness cases in 2015.

MSDs comes into play whenever soft-tissue strain results from improper or repetitive body movements, as well as lack of motion.

 

What to Do

Working over long periods of time in awkward postures without taking breaks can greatly increase your employees’ risk for musculoskeletal injuries. Proper workstation setup and layout, good fit with a quality task chair and posture changes throughout the day are the most effective ways to reduce the risk of overuse injuries. Reorganizing work so employees can stand and walk every 30 to 45 minutes, for example, is a no-cost approach to reduce the effects of sitting in a static posture.

 

What Not to Do

Look for these common awkward postures at your employees’ workstations and inform workers of these risk factors for injury:

  • Working in a seated, static position for more than 30 minutes without standing or walking.
  • Sitting so far forward in a chair that the back is unsupported or, worse, slouching forward over the keyboard.
  • Working with elbows extended in front of the body, which creates muscle tension in the upper back.
  • Cradling the phone for long periods while performing keyboard/mouse work.
  • Entering data from a document that is face down on the desk, requiring awkward neck flexion or twisting.
  • Placing contact stress on soft tissues, such as resting wrists on a hard, sharp desktop edge while using a computer mouse.

 

Pinnacol Resources

Pinnacol is here to educate policyholders and improve the ergonomic setup and layout of your computer workstations. Visit the Knowledge Center on Pinnacol’s website to view our interactive office ergonomics video. A host of additional downloads – FAQs; guidelines for choosing an ergonomic chair and workstation setup, a stretching and warm-up exercise handout, and equipment procurement and use checklists – can help prevent musculoskeletal strains and injuries to your workers. You can order a computer DVD copy of the interactive video program from Pinnacol’s Order Materials webpage under the DVD Training & Resources section. Your organization can make copies of the DVD and distribute them to employees or even copy the files to your organization’s intranet.

Pinnacol partners with Office Relief, an ergonomic chairs and accessories supplier with discounted prices for Pinnacol customers. Office Relief offers one-stop shopping for purchasing high-quality task chairs, sit/stand workstations, keyboards, mice and various other desk accessories to improve the ergonomic setup of the workstation. Contact Office Relief’s Jeff Bellamy at (720) 232.5637 or jbellamy@officerelief.com. Identify yourself as a Pinnacol customer to receive a product catalog with Pinnacol’s preferred pricing. Bellamy provides onsite services, as well, such as free chair demos.

You can also contact Pinnacol’s Safety On Call online or at 303.361.4700 or 888.501.4752. Our Safety Services team is committed to helping you keep your organization’s employees healthy, productive and injury-free.