Career Opportunities

Open Positions

Please send resumes and cover letters to jobs@corestaurant.org.

TERRITORY MANAGER

Reports to: Membership Director

Job Type: Exempt Full-time Position

Direct reports: None

SUMMARY:
This position focuses on membership sales and is responsible for maximizing revenue and member count in assigned territory by developing an in-depth knowledge of the Colorado Restaurant Association’s value proposition to grow the CRA’s new restaurant and supplier members.

PRIMARY DUTIES:
• Prospecting, cold calling, appointment setting, and follow up with potential new restaurant and vendor members.
• Tracking prospects, progress, and daily sales activities in organization database.
• Develop an in-depth knowledge of the CRA’s advocacy work, resources and member benefits, including benefits offered by organization sponsors.
• Create and execute a territory sales plan that meets or exceeds established membership goals.
• Attend and assist with content and other needs for chapter meetings within your territory.
• Develop and maintain strong working relationships with new and existing members and assist them in connecting with resources as needed.
• Attend staff and sales meetings as required.

Additional Responsibilities
• Represent the CRA in a professional manner within the community.
• Join and participate in at least one leads group that is industry specific.
• Work with CRA staff regularly and provide updated information on membership data.
• Attend chapter meetings and chapter functions in assigned territory.
• Attend work-related events, which sometimes require evenings or weekends, assist in event set-up/take-down as requested.

Contact with Others
• Considerable interaction with members, prospective members, and endorsed providers.
• Interaction and coordination with Colorado Restaurant Foundation.
• Moderate interaction with the CRA Chapter and State Board of Directors.

Essential Knowledge, Skills & Experience
• Proven success in sales.
• Relationship builder and team player.
• Excellent organization, time management, and follow-up skills.

Salary and Benefits
• Base pay: $50,000, plus commissions (successful TM would earn minimum of $27-$42K+ in commission pay in addition to the base)
• $150/mo auto allowance
• $50/mo cell phone reimbursement
• Health, Dental, Gap Insurance, LTD, Life and AD&D benefits as consistent with CRA’s benefits for all staff
• Potential for profit sharing as part of CRA’s 401k plan at the discretion of the Board of Directors
• Free Parking

COMPANY ENVIRONMENT
The culture at the CRA is dynamic. Our team is passionate about the work that we do on behalf of our restaurant members. We foster a positive work environment that is dedicated to your success.

TO APPLY
Send cover letter, resume, salary requirements to jobs@corestaurant.org

Notes:
• No phone calls please.
• Residents only (no relocation offered).

The statements herein are intended to describe the general nature and level of work being performed by employees in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. Updated 9/17/2025.

MEMBER ENGAGEMENT COORDINATOR

Reports To: EVP Strategic Partnerships

Job Type: Exempt Full-time Position

Direct Reports: None

SUMMARY

The Membership Engagement Coordinator plays a critical role in sustaining and growing the membership base of the Colorado Restaurant Association. This role focuses on member engagement, satisfaction, and renewal by refining and executing strategic retention initiatives. The ideal candidate has a deep understanding of the hospitality industry, exceptional communication skills, and a data-informed mindset to identify trends and opportunities for member value.

PRIMARY RESPONSIBILITIES
• Refine and implement year-round member retention strategies with a focus on value communication and service delivery. These include targeted communication campaigns (some of which can be automated through our database), personalized outreach via email and phone, member feedback surveys, new member engagement, and renewal processes.
• Call existing members to gather feedback and promote member benefits.
• Work with membership team to manage new members’ onboarding process and ensure a seamless transition into the organization.
• Maintain accurate membership records in CRM/database.
• Collaborate with other Association staff, as needed, to engage members in Association and/or Foundation programs and to integrate member retention efforts into broader association initiatives.
• Track key membership metrics like renewal rates and engagement levels to assess the effectiveness of retention strategies.
• Provide end-of-month retention reports, including any dues level increases, to EVP Strategic Partnerships & CEO.
• Give verbal monthly reports at All Staff Meetings with pertinent member feedback and themes.
• Track benefit requests and feedback to help shape organization strategy.
• Contribute to discussions on new benefits or retention strategies based on data gathered from member interactions.
• Attend CSRA monthly membership calls (Zoom) to see what other SRAs are doing around member engagement and retention.
• Follow-up with monthly dues members when credit card expires or declines.
• Work with database and credit card processing company to make processing dues increases seamless.
• Analyze exit surveys or member feedback to inform continuous improvement efforts.

Additional Responsibilities
• Attend staff meetings and other inter-office meetings as scheduled.
• Attend and help with Association and Foundation events as scheduled.
• Represent the CRA in a professional manner within the community.
• Other duties as assigned.

Essential Knowledge, Skills & Experience
• Direct sales, customer service and/or member retention experience a plus.
• Excellent phone manners are required.
• Strong interpersonal skills with a member-first attitude.
• Excellent communication (written and verbal) and organizational and follow-up skills.
• Knowledge of the restaurant or hospitality industry is strongly preferred.
• Bilingual is a plus, particularly Spanish, Chinese or Vietnamese.
• Great listener with a desire to help problem-solve.
• Independent worker with limited supervision needed.
• Experience with CRM systems (e.g., Salesforce, MemberClicks, Novi AMS) and email marketing tools.
• Proficiency in the use and application of Microsoft Office Suite (Excel, Word, and Outlook).

Must be willing to undergo basic background screening.

Benefits & Compensation

SALARY: $55,000 – $65,000 with opportunity for annual bonus.

BENEFITS: Health, dental, 401k, profit sharing, disability, life insurance as consistent with CRA’s benefits for all staff, $50/mo cell phone reimbursement, free parking, hybrid office/remote working schedule (50/50 split)

COMPANY ENVIRONMENT: The culture at the CRA is dynamic. Our team is passionate about the lobbying work that we do on behalf of our restaurant members. There is support and teamwork that leads to a positive work environment dedicated to your success.

TO APPLY: Send cover letter, resume, and salary requirements to jobs@corestaurant.org.

Notes:
• Some travel and evening / weekend work is required.
• No phone calls please.
• Residents only (no relocation offered).

The statements herein are intended to describe the general nature and level of work being performed by employees in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. Updated 10/22/2025.